Last updated: October 6, 2025

Privacy Policy

Welcome to ThreeC (operated by Trueness Wellness Pvt. Ltd.).

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website www.threec.in, purchase our products, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Contact Information: Name, phone number, email, billing and shipping address
• Payment Details: UPI, debit/credit card (processed securely by payment gateways)
• Account Information: Username, password (if you create an account)
• Order Details: Products purchased, order history, delivery preferences
• Device & Usage Data: IP address, browser type, pages visited, and cookies
• Communications: Emails, messages, or inquiries you send us

Note: We do not store payment details. All payments are processed through secure third-party gateways.

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders
• Communicate updates, confirmations, and support
• Send marketing messages (only with your consent)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

3. Sharing of Information

We only share your information as necessary for business operations:

• Service Providers: Shipping partners, payment gateways, marketing and IT vendors
• Platform Partner: Shopify, which powers our store infrastructure
• Legal Obligations: When required by law, government, or regulatory authorities
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell or rent your personal information to any third party.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Track cart items
• Improve browsing experience

You may disable cookies in your browser, but some features may not work properly.

5. Data Retention

We retain your data as long as needed for order fulfillment, legal compliance, and business purposes. You may request deletion after your transaction is complete.

6. Security Practices

We follow reasonable security practices as required by Indian law to protect your data against unauthorized access or misuse.

However, no online system is 100% secure — please use caution when sharing sensitive information.

7. Your Rights (Under Indian Law)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Withdraw consent for marketing communications
• Request deletion (where legally permitted)

To exercise these rights, email us at hello@threec.in.

8. Marketing Communication

You may receive promotional messages if you’ve opted in. You can unsubscribe anytime by clicking “Unsubscribe” in our emails or messaging us.

Even after unsubscribing, you’ll continue to receive essential order and account notifications.

9. Children’s Privacy

Our website is not intended for children under 18 years.

We do not knowingly collect information from minors. If you believe your child has provided information, please contact us for deletion.

10. International Data Transfer

As our store is hosted on Shopify, some data may be processed outside India.

Shopify complies with industry-standard security and privacy frameworks. For more details, refer to Shopify’s Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted with a new “Last updated” date.

Significant changes will be communicated via email or website notice.

12. Contact Us

ThreeC (Trueness Wellness Pvt. Ltd.)

📍 Q-20, Phase 1, Budh Vihar, New Delhi, India – 110086

📧 Email: hello@threec.in

📞 Call / WhatsApp: +91 80056 80053